Special Order Items
We will special order products we do not carry from many of our vendors. Many special order items are available to order on our site. If you cannot find the product you are looking for, please inquire with us via email at firstname.lastname@example.org or by phone at 480-296-0890.
Hammond special orders usually arrive in 2-4 weeks and all others regularly take 4-6 weeks. All items placed on the same order as a special order item will be shipped complete when the special order item arrives. If you wish to have two separate shipments, one for products currently available and another when the special order item arrives, please place two separate orders. The order will ship as soon as the special order item(s) arrives to our warehouse.
If a special order is cancelled, a cancellation fee of 50% of the special order cost will be charged and the remaining balance will be refunded to the customer.